Yesterday was all about how to listen, so today let’s learn how to ask effective questions. You see, the whole point of asking a question is to find out more information so you can help the family.  Some ways of asking questions are likely to lead to the gathering of more information, other ways are likely to hinder information gathering. Example One: Do not ask close-ended questions.  Close-ended questions can be answered with a yes or no, and when given this type of question most people will not offer other information.  Instead ask open-ended questions that encourage the sharing of information. Close-ended “Have you beenRead More →