A friend posted this article today, which reminded me of a growing problem in health care–patient satisfaction isn’t correlated with better patient outcomes. [In fact, the most satisfied patients are 12 percent more likely to be hospitalized and 26 percent more likely to die, according to researchers at UC Davis. “Overtreatment is a silent killer,” wrote Dr. William Sonnenberg in his recent Medscape article, Patient Satisfaction is Overrated. “We can over-treat and over-prescribe. The patients will be happy, give us good ratings, yet be worse off.”] I personally get stuck in this problem.  The world of pregnancy and birth are a little different from most types of health care, because most ofRead More →